For Purchases made from CSX – Competitive Sport Xtreme, or from CSX Direct on Amazon
30-Day Money-Back Guarantee for any reason
For 30 days after the date of purchase, return your undamaged CSX product and packaging to receive a full refund for ANY reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
18-Month Warranty for Quality-Related Issues
For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.
This applies to the majority of our CSX products, for full warranty details please visit the product page on the CSX website where you can read the full warranty for each product.
Free user support
Not sure how to get your CSX product to work properly? Contact our world-class, friendly support team for quick solutions.
Limitations and notes
- To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it’s not a quality-related issue.
- Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
- If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your CSX product handy for troubleshooting!
Send a Support Ticket: www.csxprosupport.com
For purchases not made from CSX
Please contact the retailer you purchased from.
Our returns and exchange service is limited to all purchases made directly from CSX and CSX Direct on Amazon. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of CSX products is prohibited.)